Privacy Policy
Last updated: September 15, 2026
Information We Collect
LeadEngine is a lead-generation and marketing-automation platform for towing and repossession companies. We collect information in the following categories:
Account & User Data: When you create an account, we store your name, email address, company name, and role. You may also add a company profile (logo, website, phone, address, service area).
Lead & Business Data: You and your team may enter or import business contact information — including business names, contact names, titles, email addresses, phone numbers, websites, and addresses — for the leads and prospects you manage.
Payment & Billing Data: Subscription payments are processed by Stripe. We do not store your full card number or banking details on our servers; Stripe handles that information securely and returns only a payment confirmation and customer identifier to us.
Usage & Analytics: We collect basic usage data such as pages visited, features used, and device/browser information to improve the platform and detect abuse.
How We Use Your Information
To provide, operate, and maintain the LeadEngine platform and its features.
To process subscription payments and manage your account lifecycle.
To communicate with you about your account, billing, support requests, and product updates.
To analyze usage patterns and improve performance, security, and usability.
To comply with legal obligations and enforce our terms of service.
How We Disclose Information
We do not sell your personal information. We share information only as described here:
Service Providers: We use trusted third parties — such as Stripe (payments) and our hosting and analytics providers — to operate the platform. These providers process data on our behalf under contractual obligations.
Legal Requirements: We may disclose information when required by law, court order, or to protect the rights, property, or safety of LeadEngine, our users, or others.
Business Transfers: In connection with a merger, acquisition, or sale of assets, information may be transferred; we will notify you of any change in ownership.
Data Retention
We retain your account and lead data for as long as your account is active. If you cancel your subscription, we retain your data for a limited period to allow reactivation, after which it is deleted or anonymized, unless retention is required by law.
Security Practices
We use industry-standard safeguards to protect your information, including encrypted data transmission (HTTPS), access controls, and isolated per-account data storage.
Payment data is handled exclusively by Stripe, which is certified to PCI DSS standards.
No method of transmission or storage is completely secure, but we work to protect your information using reasonable technical and organizational measures.
Your Choices
You may update or correct your account information at any time from within the platform.
You may request deletion of your account and associated data by contacting us using the information below.
You can opt out of non-essential communications by following the unsubscribe link in any email or contacting us.
Contact Us
If you have questions about this Privacy Policy or your data, please contact us through the support channel available in your account dashboard.